Customer Service

It's another rain day today and this morning I was wishing I was staying home and sleeping.

I was talking to a client on the phone over some concerns regarding the implementation. It never fails whenever I talk to this client I always have a smile on my face when I put the phone down. Clients like them is one of the reasons why I love my sales job. You are able to gain friends and learn from them.

As a sales person I always expect high when I go to service oriented establishements though I try to be easy on them whenever they have an offense because I feel for them. However, for me it is still very important to have a good customer service because a good customer service spells the sucess of the business. The service is the value add to your product - it means repeat business or more referrals.

I may not be the best sales person (well, in terms of numbers) but I hope I do well in providing better customer service. After all its not always about the numbers its always the quality that counts - and everything follows.

Rainy Days and Mondays

Being a newbie to blogging I have been thinking about what to write even if it was still Friday. No I'm not obsessed with blogging I'm just being me, the worrier. I was thinking of writing about Shiryl and Greggy's Boracay wedding that I've missed but decided just to post it later this week. Well, my weekend went well. Spent the whole weekend with Lance - as in 99.9% of my weekend was spent with him. I didn't even have the time to sneak out of the house to have my pedicure done. I think he has a 6th, 7th and 8th sense because he knows it when I'm planning (to escape). Oh well, a corporate slave during the week and a "________" (just fill in all that applies in the blank) during the weekend.

Where was I Friday night? Baby-sitting! While I was supposed to be in Boracay.

Lance with Sam - our cutie neighbor!

2 More

Lance was 1 year and 10 months old yesterday. Its 2 months more and he'll turn 2 na. The thought makes me happy and sad all at the same time. I was talking to my friend Mimi over the phone the other day and our topic was about her youngest son Jake. According to her Jake is all grown up already compared to the last time I saw him and she said her son was better when he was younger because she can always ask her to be with her but now no more na daw...conversations like this normally occur -

Mimi: Jake can you come with me to the mall?

Jake: Sorry Ma, I'm going somewhere else.

Suddenly it hit me that few years from now I would be hearing the same words from my son. Huhuhu He's growing up fast and as a mother there's nothing you can do but let it happen with your guidance. Right now our conversations are still like this

Me: Lance do you want to go to school?

Lance: Opo! Yehey! (with the clapping of hands and padyak of the feet)

Toy For The Big Boy

Hubby has been bugging me to get him a mountain bike. Today he finally got his wish. Just like a little boy he was so excited to try his new bike. He rode around the village and went back sweating and with a high blood pressure. I thought we have to rush him to Makati Med. Thank God he was ok after several minutes.

I myself is also excited to about his bike because I'll get the chance to ride it as well. Even tried it while he was not looking. So sneaky! I was a bike lover since I was in elementary. I spent my 6th Grade summer vacation trying to learn how to ride the bike. I have to pay my brother so that he would lend me his bike. Riding the bike in the province was a lot fun though but I'll try to have fun and be more careful when I ride it around the village.

Hubby and I agreed to ride on it everyday whenever we have extra time even if its just for 10 minutes. We have been wanting to exercise but hubby says treadmill is boring so he needs to do something else other than treadmill. Well, good luck to us! =)

Accounting 101

For 2 days I stopped my usual call-and-follow-up or demo-SBO routine and got stuck at Bayantrade's corporate office for Accounting for Non-Accountants training.

Taking this course happens to be on my list of To Do's for 2008 so I never hesitated when my boss asked me if I want to attend this in-house training even if it meant that I would have to put on hold my other duties. The training was indeed an answer to my prayers.

Our trainor was very good, not to mention she has a very impressive career background. She was brilliant because she was able to get through to her students who are not accountants. Now, I am able to appreciate T Accounts, balance sheets, profit and loss, cash flows and all those basic accounting principles. We were even taught how to do our personal income statements and balance sheets.

Now I am more confident and happy about myself that in 2 days I have learned to value accounting in my day to day existence. My father was right I could have been richer if I followed him and took up accountancy.

And Miss Maribel was right you can never call it accounting for dummies because dummies will never understand the beauty and complexity of accounting.

Wu Chun and Calvin Chen

As ABS CBN calls it 'Asian Invasion' the weekend was really joyous for the fans of Wu Chun and Calvin Chen. Both are stars from the Taiwanese TV series Romantic Princess. However, Wu Chun was first introduced to his Filipino fans when Hana Kimi Taiwan was aired in ABS CBN last summer.

I became a Wu Chun fan (and Ella's as well) after watching the series in dvd. He have checked his blog and it was mentioned in one of his previous posts that he has been requesting his company to send him to the Philippines. I admire Wu Chun not only because of his acting skills but also because of his love for his fans and his work. One of the rare actors who stays grounded even if fame has put him up there.

Calvin on the other hand is Wu Chun's co-star in the series Romantic Princess. His play boy role in the series matches his charming looks in real life. In fact he is looks better when he smiles.

More about Wu Chun and Calvin's visit in www.wuchunfever.com

Blog/s Away

I am doing this blog thing again and hopefully will be able to do it regularly. After blog hopping for a long time I have finally decided to take extra effort to update my blog.

I just need to have my internet connection at home fixed and force my little Lance to sleep a little earlier. That means lesser play time with him in the evening (makes me guilty).Bad mommy!

...until next blog.